When you log in, click the 'Forgot your password' link (pic 1) which will take you to the reset password page (pic 2) This should allow you to reset your password. If you have more difficulty, we can request one of our developers to remove the password protection.
Pic 1
LEGACY:
NEXT GEN:
Pic 2
LEGACY:
NEXT GEN:

Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article